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Refund and Returns Policy
1. Return Eligibility
We allow returns on the following:
- The received product is defective or damaged.
- The received product is incorrect.
- The received product is not as described on our website.
Return Progress
To initiate a return, please email our customer support team at [your email address] or use chat box within 7 days of receiving your order. Provide your order number and brief description of the issue, and a photo as evidence if necessary.
Return Conditions
Returned products must be unused and in the same condition they were received.
2. Refunds
We will notify you of the acceptance or rejection of your refund once we have received and inspected the returned product. If accepted, the refund will be made to your original payment method within 14 business days.
