📦Shipping Policy

Our Shipping Policy

1. Processing Time

Orders are processed in 1–3 business days after payment has been confirmed. Orders placed on weekends or public holidays will be processed the next business day.

2. Shipping Rates & Delivery Estimates

Shipping charges are calculated upon checkout and are based on the weight and country of the order. Estimated delivery times are as follows:

West Malaysia: 2–5 business days

East Malaysia: 3–7 business days

International: 7–14 business days (pending customs clearance)

3. Order Tracking

Once your order is shipped, you’ll receive an email with a tracking number to monitor your shipment’s progress.

4. Shipping Restrictions

We now ship to Malaysia and some international destinations. If your destination country is not listed at checkout, please email us for assistance.

5. Delays

Delivery delays may occasionally occur due to circumstances beyond our control, such as weather or customs clearance. We appreciate your patience and understanding in such situations.